Vorelindar is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our financial planning services.
Information We Collect
Personal Information:
- Name, email address, and phone number
- Financial information necessary for planning services
- Employment and income details
- Investment preferences and risk tolerance
- Banking and account information
Automatically Collected Information:
- Website usage data and analytics
- IP address and browser information
- Device information and operating system
- Cookies and tracking technologies
How We Use Your Information
We use your personal information to:
- Provide financial planning services and advice
- Create personalized financial strategies
- Process subscription payments
- Communicate about your account and services
- Send important updates and notifications
- Improve our services and website functionality
- Comply with legal and regulatory requirements
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and property
- With trusted service providers under confidentiality agreements
- In case of business merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data
- Secure data transmission protocols
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
Your Rights
Under the Malaysian Personal Data Protection Act 2010, you have the right to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent for data processing
- Request deletion of your data
- File complaints with relevant authorities
Data Retention
We retain your personal information only as long as necessary for:
- Providing our services
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
International Data Transfers
Your information may be transferred to and processed in countries outside Malaysia. We ensure appropriate safeguards are in place to protect your information.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through our website or email notifications.
Contact Information
For privacy-related questions or concerns, contact us:
- Email: support@vorelindar.com
- Phone: +60 3-2161 8888
- Address: Level 15, Menara UOA Bangsar, No. 5, Jalan Bangsar Utama 1, 59000 Kuala Lumpur, Malaysia
Effective Date: June 20, 2025